Identified - The issue has been identified and a fix is being implemented.
Nov 14, 2025 - 15:53 PST
Investigating - Some PowerCall performance may currently be degraded, such as call history, SMS history, call recordings, and contact data population. Our team is actively investigating the root cause.
Nov 14, 2025 - 12:10 PST
Resolved -
This incident has been resolved.
Nov 11, 14:40 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 11, 10:58 PST
Identified -
The issue has been identified and a fix is being implemented.
Nov 10, 13:33 PST
Update -
We are experiencing intermittent issues with manual outbound/click-to-call dialing, as well as inbound calls. Our team is investigating the root cause now.
Nov 10, 11:19 PST
Investigating -
We are currently investigating this issue.
Nov 10, 11:12 PST
Resolved -
This incident has been resolved.
Nov 10, 10:30 PST
Update -
We are continuing to monitor for any further issues.
Nov 10, 10:18 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 10, 10:14 PST
Update -
We are continuing to investigate this issue.
Nov 10, 10:11 PST
Investigating -
Outbound manual/click-to-call dialing and inbound calling is not currently working in PowerCall. Our team is actively investigating.
Nov 10, 10:05 PST