Ring Groups Are Going Straight To Voicemail

Incident Report for Kixie

Resolved

This incident has been resolved.
Posted Jan 13, 2026 - 15:35 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2026 - 14:47 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 13, 2026 - 14:12 PST
This incident affected: Inbound Calling (Ring Group Functionality).