SMS History Not Loading in PowerCall

Incident Report for Kixie

Resolved

This incident has been resolved.
Posted Sep 25, 2025 - 16:48 PDT

Update

The issue has been resolved. The team continues to monitor our systems.
Posted Sep 25, 2025 - 16:46 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2025 - 12:02 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 25, 2025 - 11:17 PDT

Investigating

SMS History is not currently loading in PowerCall--our team is actively investigating a resolution.
Posted Sep 25, 2025 - 10:45 PDT
This incident affected: PowerCall (SMS Functionality).