Degraded Call Audio Quality

Incident Report for Kixie

Resolved

This incident has been resolved.
Posted Sep 23, 2026 - 10:43 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 21, 2026 - 09:59 PDT

Investigating

We're experiencing audio quality degradation for some calls due to an issue with our service provider
Posted Sep 04, 2026 - 11:49 PDT
This incident affected: PowerCall (Call Functionality, Click to Call).