Inbound Call Routing Issue to Agents

Incident Report for kixie

Resolved

This incident has been resolved.

Posted Apr 29, 2020 - 07:49 PDT

Update

This issue has been resolved. There was code push over the night that caused a partial outage.

Posted Apr 29, 2020 - 07:49 PDT

Investigating

We are currently investigating an issue with inbound call routing direct to agents.

Posted Apr 29, 2020 - 07:07 PDT

This incident affected: PowerCall Chrome Extension and Desk Phone Devices.