Server Load Issue

Incident Report for Kixie

Resolved

Sever traffic has been stable for 1 hour. We are resolving this ticket and will continue closely monitoring.

Moving forward, we are working on processes to improve server stability and uptime.

Posted May 31, 2018 - 11:57 PDT

Monitoring

Our servers are back up to 100%. We identified a flood of traffic and have blocked it.

If you are still experiencing issues, please close out Kixie and re-open it.

Posted May 31, 2018 - 11:46 PDT

Update

Currently, users can continue dialing, but some calls may not go through, so the call would have to be retried

Posted May 31, 2018 - 11:10 PDT

Identified

Significant traffic spikes have caused degraded performance on our servers. We are working rapidly to identify the cause of the problem and resolve it.

Posted May 31, 2018 - 11:01 PDT

This incident affected: Call & SMS Functionality.